01Build categories around how shoppers choose
Use real buying distinctions such as product type, purpose or material where those distinctions help the customer. A category should make a selection easier, with useful introductory context and a clear path to products. Do not create a category for every keyword variation if each shows the same items and adds no useful choice.
02Answer the questions that prevent a purchase
Write the details a shopper would otherwise need to ask: dimensions, materials, compatibility, what is included and how to care for the item. For delivery-based products, clarify where and when delivery is available. Use accurate, current product photography. Supplier descriptions can be a starting point, but should be checked against what the shop actually sells.
03Decide how variants and filters should work
Sizes, colours, sorting and filters may create many URLs for similar content. Make an inventory before choosing what should be discoverable. Use stable URLs and consistent links for the products you want found. Canonical decisions should reflect the content relationship; do not point every product at its category.
- Identify useful categories separately from temporary filter combinations.
- Check that important products can be reached through ordinary links.
- Document how the platform represents product variants.
- Test representative product, category and filtered URLs before a wider change.
04Treat stock changes as customer information
A temporary stock shortage and a permanently discontinued product need different decisions. A temporarily unavailable page may still answer useful questions if the availability is honest. For a discontinued item, review whether an equivalent replacement exists. Avoid sending every removed product to the homepage, which may not answer the shopper’s original need.
05Keep search information consistent with the shop
If product structured data or a shopping feed is used, check that price, currency and availability agree with the visible product page. Test the path from search landing page to checkout after catalogue or theme changes. Product discovery is only useful when a shopper can understand the offer and purchase the appropriate item.